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Sr Administration Specialist - #222923

Job Area:Clerical/Administrative
Business Area:Specialty Benefits Division
Location:IA - Des Moines, NE - Grand Island
Career Category:Recent College Graduate, Experienced Professional
Full/Part Time:Full-Time
Date Posted:05/12/2019
Close Date:05/18/2019

What you'll do:

As a Sr Administration Specialist in our Specialty Benefits Division Administration services area, you’ll utilize your strong customer service and computer skills daily.

Here are few examples of the kinds of things you’ll do:

  • Process complex customer transactions and research/respond to inquiries about billing, eligibility, and legislative issues for life, disability, vision and dental products.
  • Develop and promote positive customer relationships by consulting with and educating customers about company products and services. 
  • Provide feedback to improve service and customer retention.


This position is also a great way to advance your career. As a growing company with over 14,000 employees around the world, Principal offers a lot of ways for you to learn more, earn more and achieve more.  That’s one reason we were named/recognized as one of the best employers for diversity in 2019.

What you'll get from us:

  • Competitive pay, benefits, perks and more. We’ll reward you for the skills and experience you bring to the table. Find out more.
  • Respect for your unique perspective. Diversity, inclusion and empowerment are at the core of our culture.
  • A career, not just a job. Principal is a place where you can learn and innovate. Do important work. Make an impact. And achieve your professional goals.
  • The ability to have a great job and a great life. Sure, work is important. But so is your family. And your friends. And your community. That’s why we provide the flexibility you need to find the right balance between your job and the rest of your life.


  • High school diploma or equivalent, plus 2+ years related work experience.
  • Excellent customer service, oral and written communication, organizational, problem-solving, decision-making and basic math skills.
  • Strong basic computer and keyboard skills. 
  • Demonstrated high degree of accuracy with strong attention to detail.
  • Ability to perform well under pressure and set priorities for multiple work tasks.
  • Ability to maintain confidentiality essential.
  • Some travel may be required.
  • Experience with Microsoft Office products preferred.  


This position may be located in Grand Island, NE or Des Moines, IA.

How we hire:

Once you apply, your application is hand reviewed by our talent team. Generally within a few weeks, the team makes interview selection decisions and communicates those via email.  If selected, you’ll receive an email from Principal Talent Team to complete a pre-recorded interview on your own time.  Be sure to check your email frequently and follow the steps shared to submit timely.

Learn more about our hiring steps and find answers to frequently asked questions.

Additional Information:

Work Authorization/Sponsorship

At this time, we're not able to consider candidates who would need sponsorship now or in the future or those needing work authorization for this role.  (This includes students on F1-OPT, F1-CPT, J-1, etc.) However, we’d hope you continue to keep us in mind for other potential opportunities in the future. 


Principal is an Affirmative Action and Equal Opportunity Employer 

All qualified applicants will receive consideration for employment without regard to of age, race, color, religion, sex, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status or any other characteristic protected by law.


Investment Code of Ethics

For positions with Principal Global Investors, you will be required to comply with a Code of Ethics which covers a number of obligations related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Who we are:

We help people create the kinds of lives they dream about—empowered by financial security and stability. We started in 1879 (yes, 1879) as an insurance company. Today, we’re a member of the FORTUNE 500® and a global investment management leader.

So that’s what we do. As far as who we are, well, we believe that how we do things is just as important as what we do.

Doing what’s right has been a part of who we are for more than 140 years. We focus on taking care of not only our employees, customers and advisors, but also the people who live in the communities where we do business.

Learn more about our values in the workplace.